If you are currently using the out-of the-box Scribe Dynamics GP to CRM template, you might be experiencing issues with missing sales order/invoice line items in CRM. The problem happens sporadically for no apparent rhythm or reason. There is, however, a reason for this behavior...and there's even a solution!
Before we get to the solution, let's take a look into what's going on in Scribe and what's causing the issue.
When the Scribe Dynamics GP Adapter is first installed, it creates a table called SCRIBEPUBLISHERQUEUE in the GP company database. It also creates insert/update/delete triggers on certain source tables (e.g.