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Where we discuss The Art of Great System Design

Delivering on Promises: Why the Implementation Team Matters Most in Software Deployment

Jennifer Godin

25 April 2024

As the Vice President of Sales & Marketing at Andosi, it's my privilege to be at the forefront of our engagements with clients, serving as the initial point of contact in their journey towards implementing Dynamics 365. However, there's an unsung hero behind every successful implementation, and that's our incredible team of experts who bring our promises to life.

In the realm of software implementation, the allure of shiny logos, impressive case studies, and persuasive sales pitches often takes precedence. But what truly determines the success of a Dynamics 365 implementation is not the promises made during a sales presentation, but the capabilities and dedication of the delivery team.

In our industry, it's not uncommon for companies to select a vendor based solely on the charisma of a salesperson or the promises outlined in a flashy presentation. However, as many clients have discovered, the reality often falls short of these initial impressions. That's why I advocate for a shift in focus—a shift towards evaluating the actual delivery team that will be entrusted with bringing your vision to fruition.

Allow me to introduce you to some of the remarkable individuals who comprise our delivery team at Andosi:

Sara, our seasoned Functional Business Consultant, brings over a decade of expertise in Dynamics 365. Her ability to understand client needs and translate them into actionable solutions is unparalleled.

Tom, our visionary CEO and founder, possesses a wealth of experience in Microsoft Business applications spanning decades. His commitment to staying abreast of the latest technologies ensures that our projects are always at the forefront of innovation.

Qurat, another invaluable member of our team, combines sharp acumen with a deep understanding of Microsoft technologies. Clients marvel at her ability to grasp complex requirements effortlessly.

Bob, our esteemed Chief Technology Officer, spearheads our technology strategy with a keen eye on market trends and customer needs. His knack for addressing technical queries on the fly never ceases to impress.

Lance, our Vice President of System Design & Architecture, is a programming virtuoso with an infectious personality. Beyond his technical prowess, his ability to foster a collaborative and enjoyable work environment sets the tone for success.

These individuals, along with a dozen other experts on our team, form the backbone of Andosi's commitment to delivering excellence in every project. While I may be the face of our company during initial interactions, it's the collective expertise and dedication of our team that truly sets us apart.

In conclusion, when embarking on a Dynamics 365 implementation journey, remember that the true measure of success lies not in logos or sales pitches, but in the caliber of the delivery team. So, before committing to a vendor, take the time to meet the individuals who will be instrumental in bringing your vision to life. At Andosi, rest assured that you'll not only meet our team but be amazed by their expertise and dedication!

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