Now customers can text message your main phone number, even land-lines, through Dynamics 365! With D365 Text to CRM, as soon as a text message is received a lead or case is created in CRM and all communication is automatically captured in CRM – no more manually entering text exchanges with customers! You can set up autoresponders and queue the text to the next available sales/customer service rep, or you can use the Mobile App to text with customers from any mobile device.
KNow how much time is spent inside CRM. Can be used for project cost or account monitoring.
Let your clients know exactly when to expect the technician to arrive
We've preconfigured workflows for all the service codes for your industry so you can get up and running faster!
Create and send an invoice to client in real-time when on-site - all automatically as technician completes work.
Let’s talk about what you’re looking for and see how soon you can start scheduling your maintenance in D365!