Ready to pursue next level opportunities, Resident Interface set up a Client Portal allowing customers to self-service, increasing their workload capabilities without requiring any additional support staff. Andosi set up the backend and created an API to interface with all of Hunter Warfield’s data systems, including their CRM and collections system.
The Client Portal was the back bone of a major, $2-3 million opportunity for Hunter Warfield to partner with another Property Manager Software provider who was looking for a collections team. With nearly twice the number of units, Hunter Warfield would have struggled to service the new client without the self-service nature of the new Client Portal.
“The [Client Portal] allowed us to be able to set up new clients with virtually zero effort at all.”